Privacy Policy

Last Updated: February 21, 2026

Restii ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR ordering and waitlist platform and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when using our Service, including:

• Waitlist & Ordering Information: Name, mobile phone number, party size, table information, order details, and special instructions submitted through QR code forms.
• Contact Information: If you contact us for support, we may collect your name, email address, phone number, and message content.
• Restaurant Partner Information: If you are a restaurant partner, we collect business information including restaurant name, contact details, menu data, and account credentials.

Information Collected Automatically

When you access our Service, we may automatically collect:

• Device type, operating system, browser type
• IP address and general location
• Usage data (pages viewed, time spent, navigation paths)
• Cookies and similar tracking technologies

2. SMS Communications & Consent

When you join a restaurant waitlist via QR code and submit your mobile phone number, you are consenting to receive SMS messages related to your waitlist status.

These messages may include:

• Table-ready notifications
• Waitlist status updates
• Visit-related service notifications

Message frequency varies based on your visit activity.
Message and data rates may apply.

You may:

• Reply STOP to unsubscribe at any time
• Reply HELP for assistance

We do not send marketing or promotional messages through our waitlist SMS system unless you separately opt in to receive such communications.

We maintain records of consent where required by applicable law and carrier regulations.

3. How We Use Your Information

We use your information to:

• Provide and operate the waitlist and ordering services
• Send transactional SMS notifications related to your visit
• Process and fulfill orders
• Communicate regarding support inquiries
• Improve and optimize our platform
• Detect fraud and maintain security
• Comply with legal and regulatory requirements

4. How We Share Your Information

We may share information in the following circumstances:

With Restaurant Partners

We share waitlist and order information with the restaurant you selected so they can provide service.

Service Providers

We use trusted third-party vendors (e.g., hosting providers, SMS delivery platforms, analytics providers) to operate our Service. These providers are contractually obligated to safeguard your information.

Legal Compliance

We may disclose information if required by law or valid legal request.

Business Transfers

In the event of a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

No Sale of Personal Information

We do not sell your personal information.
We do not share mobile phone numbers with third parties for their marketing purposes.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no electronic transmission or storage system is completely secure.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Mobile numbers collected for waitlist notifications are retained only as long as necessary to provide the service and maintain compliance records.

7. Your Rights and Choices

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of personal information
• Opt-out of promotional communications

You may opt out of SMS messages at any time by replying STOP.

To exercise privacy rights, contact us at the information below.

8. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal information we collect and use
• Request deletion
• Correct inaccurate information
• Opt-out of sale/sharing (we do not sell personal information)
• Non-discrimination for exercising rights

9. Children's Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked through our Service.

11. International Users

Our Service is operated in the United States. If accessing from outside the U.S., your information may be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by revising the "Last Updated" date.