Privacy Policy
Last Updated: March 10, 2025
Restii ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR ordering platform and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide when using our Service, including:
- Order Information: Details about your food orders, including menu items selected, special instructions, and table information.
- Contact Information: If you contact us for support, we may collect your name, email address, phone number, and the content of your message.
- Restaurant Partner Information: If you are a restaurant partner, we collect business information including restaurant name, contact details, menu data, and account credentials.
Information Collected Automatically
When you access our Service, we may automatically collect certain information, including:
- Device Information: Information about your device, including device type, operating system, browser type, and unique device identifiers.
- Usage Data: Information about how you interact with our Service, including pages viewed, time spent on pages, and navigation paths.
- Location Information: General location information based on your IP address.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our Service
- To process and fulfill your orders
- To communicate with you about your orders or inquiries
- To improve and optimize our Service
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations
- To analyze usage patterns and trends
- To provide customer support
3. How We Share Your Information
We may share your information in the following circumstances:
- With Restaurant Partners: We share order information with the restaurant where you place your order so they can prepare and deliver your food.
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for other purposes with your explicit consent.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data may be retained for a reasonable period to support restaurant operations and resolve any disputes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You may opt out of receiving promotional communications from us.
To exercise these rights, please contact us using the information provided below.
7. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose about you
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
8. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
9. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Users
Our Service is operated in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@restii.com